Our New CTS VoIP Services!

Carlson Technology Solutions strives to offer you new, efficient ways to utilize technology in your business. We are proud to announce that we have added another product to our line of business IT services. CTS is your one-stop-shop for IT excellence with managed IT and support, cyber security services, network maintenance, patching, cloud and remote access, and now phone and collaboration tools via VoIP (Voice over Internet Protocol) services!

How can our new service benefit you? Our VoIP product is a service that replaces your phone system (or service) with our managed phones, along with other tools. It delivers instant connectivity through the Cloud that improves collaboration and communication locally or while working remote. The features, benefits, and performance excellence that are inherent in CTS VoIP service provide reliable, secure tools that enable your onsite and remote teams to work better, collaborate faster and perform smarter.

Tell me more about CTS VoIP features! 

Cloud Voice/Hosted PBX 

No more phone systems and ‘gear’ in the closet. Take full advantage of the comprehensive set of Class 5 and IP-Centrex calling features in a flexible, efficient and future-proof format. With cloud systems, you only need to have phones. Everything else exists in the cloud!

Contact & call center 

We offer carrier class contact and call center service to businesses of all sizes and industries.  The all-in-one virtual contact center suite offers ACD with Call Queuing, self-service via Interactive  Voice Response (IVR), predictive outbound dialing, recording, administrative tools and extensive  integration capabilities.

Business SMS

Streamline communication and customer engagement with quick and effective messaging supported  by business SMS. This integrated internal system allows anyone to  text using a business identity–even from a personal device. 

Virtual fax 

Virtual faxing (or cloud faxing) is an excellent way for resellers to replace analog fax machines with  quick and effective fax servers. Improve success with an innovative online method for sending and  receiving electronic transmissions. Features include a mobile app. 

Web conferencing

Offers a seamless user experience thanks to a unified sign-on system. Start and access webinars, web  conferences, huddle room video conferences and remote-support sessions using the same login name  and password for PBX portal access.

Why VoIP with Carlson Technology Solutions?

It is our mission to make your workplace more efficient and productive. Among the myriad of services and products we offer, by using VoIP services through CTS, you will no longer have to reach out to other parties for phone network support. Our reliable technicians will be able to take care of any potential issues for you, while taking care of the rest of your IT as well.

Reach out today to speak with a knowledgeable sales representative about all of the awesome features our new service can provide you with! Call 503-676-6996, email , or visit our website at ctsmanaged.com.